Privacy Policy
Protecting your personal data is our priority
General Information
At Venezia Alaçatı Hotel, we place great importance on the security of your personal data in accordance with the Personal Data Protection Law (KVKK) No. 6698. This privacy policy explains how your personal data is collected, processed, and protected when you visit our website and use our services.
Data We Collect
During reservation processes, your name, surname, email address, phone number, and payment information are collected. When you visit our website, your IP address, browser information, and site usage data may be automatically recorded through cookies. Messages and additional information you submit through contact forms are also processed.
Purpose of Data Usage
Your collected personal data is used for processing reservations, providing accommodation services, improving customer satisfaction, fulfilling legal obligations, marketing and communication activities (with your consent), and improving website experience.
Data Sharing
Your personal data is not shared with third parties except for legal obligations. Data may be shared in a limited manner with secure payment infrastructure providers for payment transactions, the HotelRunner platform for reservation management, and authorized public institutions within the scope of legal requirements. All our third-party service providers operate in compliance with data protection regulations.
Data Security
SSL encryption technology is used for the security of your personal data, data is stored on secure servers, and regular security audits are conducted. Technical and administrative measures have been taken against unauthorized access, and our staff receive training on data security.
Your Rights
Under data protection regulations, you have the right to learn whether your personal data is being processed, request information about the processing, learn the purpose of processing and whether it is used in accordance with its purpose, know the third parties to whom it is transferred domestically or abroad, request correction if processed incompletely or incorrectly, and request deletion or destruction when the reasons requiring processing no longer exist.
Contact
For questions about our privacy policy or requests regarding your personal data, you can contact us at [email protected] or by phone at +90 532 369 44 35. Our address: Alaçatı Mah. 18018 Sok. N:3 Port Mevkii Alaçatı, 35930 Çeşme/İzmir, Turkey.
Have Questions?
Contact us for more information about our privacy policy.